Refund & Delivery Policy

1. Refund Policy

At Freshoxy Technologies Pvt Ltd, we offer digital products and services, which are generally non-refundable due to their nature.

However, in special cases such as:

Duplicate payment made by mistake.
Service not delivered within the agreed timeframe (in case of prepaid custom services).
Technical error from our side preventing service usage.

In such cases, refund requests must be submitted within 7 days of payment with valid proof. Refunds will be processed within 7-10 working days after approval.

2. Non-Refundable Items

No refunds are allowed for the following:

Instant Digital Downloads.
Completed Digital Services (like product listing, account setup, etc.).
SEO & Advertising services once started.

3. Delivery Policy

Our services and digital products are delivered via online platforms (email, dashboards, cloud systems, etc.) after successful payment confirmation.

For service-based projects, delivery timeframes will be shared during order confirmation. Delivery may depend on project complexity, client cooperation, and other factors.

4. Contact for Refund & Delivery Queries

If you have questions regarding our Refund & Delivery Policy, please contact us:

Email: hello@freshoxy.in
WhatsApp/Phone: +1-555-719-6976