Privacy Policy

1. Introduction

Freshoxy Technologies Pvt Ltd provides digital business solutions including GST services, ITR filing, accounting solutions, marketplace services, website solutions, SEO, digital marketing and other online business support services.

By accessing our website or using our services, you agree to the terms described in this Privacy Policy. We are committed to maintaining transparency and protecting your personal information with industry-standard security measures.

2. Information We Collect

We may collect different types of information to provide better services and improve customer experience.

• Full Name
• Email Address
• Phone Number
• Billing & Payment Information
• Business Details & GST Information
• Uploaded Documents Required for Services
• Website usage data and analytics information

Information may be collected through contact forms, WhatsApp conversations, email communication, payment gateways or direct customer interaction.

3. How We Use Your Information

Freshoxy Technologies uses customer information only for legitimate business purposes and service delivery.

• Providing GST, ITR, Accounting and Compliance Services
• Processing orders and service requests
• Customer verification and support
• Sending updates regarding projects or services
• Improving website functionality and user experience
• Marketing and promotional communication (with user consent)
• Fraud prevention and security monitoring

4. Data Protection & Security

We implement strict technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure or alteration.

Our systems may include encrypted connections, secure payment gateways, restricted staff access and server-level protections to ensure safe handling of customer information.

While we take strong precautions, no internet transmission or electronic storage method is completely secure. Therefore, users are encouraged to avoid sharing highly sensitive information through unsecured platforms.

5. Sharing of Information

Freshoxy Technologies does not sell, rent or trade personal customer information to third parties.

Information may only be shared under the following situations:

• With trusted service providers helping us operate our services
• When legally required by government authorities or regulations
• To process payments through secure payment gateways
• To prevent fraud, abuse or unauthorized activities

All third-party partners handling data are expected to maintain confidentiality and follow privacy standards.

6. Cookies & Tracking Technologies

Our website may use cookies, analytics tools and tracking technologies to improve website performance and provide a better browsing experience.

• Remembering user preferences
• Analyzing website traffic and visitor behavior
• Improving service quality and website speed
• Showing relevant advertisements and content

Users can disable cookies from their browser settings, although some website features may not function properly after disabling them.

7. User Rights

Users have the right to access, modify or request deletion of their personal information stored with us.

You may contact us anytime if you:

• Want to review your personal information
• Need corrections or updates in submitted data
• Want your information deleted from our systems
• Wish to stop receiving promotional communication

8. Third-Party Services

Our website may contain links or integrations with third-party services such as payment gateways, social media platforms, analytics providers or advertising services.

Freshoxy Technologies is not responsible for the privacy practices or content policies of external third-party websites.

9. Children's Privacy

Our services are not intended for individuals below 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

Freshoxy Technologies reserves the right to update, modify or change this Privacy Policy at any time without prior notice.

Updated versions will always be available on this page along with the latest revision date.

11. Contact Information

If you have questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us: